Published 12 August 2026 · Terms and Privacy Notice version 2026-08-12 · for existing professional users effective 27 August 2026 unless expressly accepted earlier
BeaPro terms, privacy and safety
These terms apply to use of the BeaPro platform. If a translation differs, the Latvian version prevails.
Service provider information
Service provider: SIA BeaPro · Unified registration No. 40203766696 · Registered address: Ogres nov., Ogresgala pag., Ogresgals, Dārziņu Meža iela 10, Latvia · Phone: +371 20138052 · Email: info@beapro.lv
This information remains permanently and easily accessible.
Terms of use
1. BeaPro’s role
BeaPro is a listings, learning-requests and contact platform. It does not provide user-described lessons, employ or act as agent for providers, or become a party to the lesson agreement. Users agree content, time, place, safety, cancellation and payment directly.
2. Registration, status and submitting offers
Accounts are for people aged 18 or over using accurate data. Publishers must declare whether they act privately, as self-employed traders or as companies; BeaPro may not have independently verified that status or registration data. Commercial providers remain responsible for consumer, tax, licensing and professional obligations. A provider currently needs an active skill listing to submit an offer to a learning request so the learner can assess the skill and reputation; an entered offer draft is retained for 24 hours while the listing is created or activated.
3. Listings, automated screening and appeals
Publishers warrant that descriptions, prices, experience, images and outcomes are accurate, that they may use the content, and that the activity is lawful and safe. BeaPro’s local rules screen text, prohibited or regulated activities, spam and security signals. Images remain private first and are screened in BeaPro-managed Cloudflare infrastructure in the European Union using an open-source classifier. Clearly low-risk images may be cleared automatically, while uncertain images remain private for a human BeaPro decision. A scanner outage delays only the image and does not delete the listing or request. A restriction notice identifies the material facts, scope and duration where relevant, use of automation, contractual or legal basis, and appeal route. A human decides appeals.
4. Prices, payments and contract confirmation
The payment currency is euro (EUR), and the consumer-facing amount is final. MakeCommerce/Maksekeskus AS processes activation packs and Featured upgrades through the internet banks or Visa/Mastercard methods shown at checkout. The contract begins after successful payment. BeaPro then sends a durable order confirmation containing the product, price, the current listing's 30-day period, validity of remaining activations, accepted Terms version, immediate-performance acknowledgements and withdrawal information. Purchases do not renew automatically. Fees pay for publication and visibility and do not guarantee views, enquiries, customers or income. If BeaPro cannot supply the purchased service, it refunds the payment as soon as possible and no later than 14 days. Deletion or non-use alone does not create a refund right for the part already supplied, without limiting mandatory consumer rights.
4.0. Free learning requests
Publishing a learning request is always free. A request remains visible for 14 days, does not renew automatically and carries no charge. The user may renew it from their account free for another 14 days.
4.1. Activations, periods and the Founder offer
BeaPro sells packs of 1, 3, 5 or 10 independent listing activations. Each used activation gives one listing a full 30 days from the time it is activated. When a pack is purchased, the current listing uses the first activation and the remaining activations must be used within 12 months of purchase. One activation is consumed when a new or saved listing is successfully activated; this is not a subscription and the purchase does not renew automatically. After 30 days the listing is no longer publicly visible, but it stays saved in the account and can be reactivated. BeaPro sends a reminder about 7 days before expiry unless the user has opted out of that email; expiry is also shown in the account. A Personal or Company plan bought before these activations were introduced is no longer sold, but remains honoured with its original slot count and shared end date until it expires. A repeat purchase for the same listing or Featured placement starts after the corresponding already-paid period ends. One eligible user's first approved real listing is free: while one of exactly 300 numbered places is available, it receives 60 days, the Founder badge and 7 Featured days; after all 300 places are filled, it receives 30 free days without Founder benefits. A place is reserved only when publication succeeds, is not transferable between accounts and remains associated with the Founder account; duplicate or misleading accounts used to circumvent the offer may be rejected. A refunded purchase's unused activations and related unused service are withdrawn; a proportionate amount may be retained for the part already supplied where permitted by law.
5. User agreement and contact disclosure
The publisher and interested user agree the lesson and payment directly. Consumer rights that govern contracts with traders normally do not apply to a private provider; a commercial provider remains responsible for mandatory consumer rights. For learning requests, after selecting an offer the learner chooses “Show contacts” and sees only communication methods allowed by the provider. The learner’s phone and email are not automatically disclosed; the learner initiates contact. Confirm price, duration, place, materials, cancellation, qualifications and safety in writing before the lesson.
6. Intellectual property
Users retain ownership of their content and grant BeaPro a non-exclusive, worldwide, royalty-free licence to store, technically adapt, display and promote that content solely to operate and market BeaPro while the listing or account is active, plus a reasonable backup-retention period. This licence does not allow BeaPro to sell a user’s work as a separate product.
7. Restriction, termination and data
BeaPro may immediately restrict content or an account for safety, illegal content, fraud, malware, spam, data-protection or rights-infringement risk. Otherwise it gives reasons and an opportunity to explain or appeal. Owners may pause, end or permanently delete a listing without administrator approval. Deleted content immediately ceases to be public but may remain temporarily in private disaster-recovery backups under the Privacy Notice. Users may close an account and first export their data, except records retained by law or to protect others.
8. Liability and disputes
BeaPro takes reasonable care of the platform but does not verify every user's identity, qualifications, licence, insurance, offer quality or lesson performance and does not guarantee that a transaction will occur. Users assess each other and accept the risks connected with meetings, lessons, payment and their agreement. First raise a dispute with support@beapro.lv; consumers may use PTAC or a competent alternative dispute-resolution body. Latvian law applies without limiting mandatory consumer protection. Nothing limits liability that cannot lawfully be limited, including intentional misconduct, fraud, gross negligence, death or personal injury caused by BeaPro, BeaPro's data-protection duties or mandatory consumer rights. For professional users, to the extent permitted by law, BeaPro is not liable for indirect loss, lost profit, reputation or data, and BeaPro's total liability in any 12-month period will not exceed the greater of EUR 100 or the amount that user paid BeaPro in the previous 12 months. A professional user indemnifies BeaPro for direct, reasonable losses from a third-party claim caused by that user's unlawful content, intellectual-property or privacy infringement, unlicensed activity, breach of tax or employment obligations, or intentional or material breach of these Terms; this does not cover loss caused by BeaPro.
9. Changes to the platform, Terms and prices
BeaPro may change the platform, products, categories, features, promotions, prices and these Terms to comply with law, improve security, prevent misuse, reflect technical or commercial change, or develop the service. New prices and promotions apply only to future purchases and benefits not yet earned; a later change does not increase a price already paid, shorten a paid period, or remove unused credits or an awarded Founder benefit, except for fraud, payment reversal or material breach. Existing users receive advance notice of a material adverse change on a durable medium; professional users receive at least 15 days' notice and longer where significant technical or commercial adaptation is needed. A user may end future use without charge before the effective date; continued use after that date or express earlier acceptance makes the change binding. Changes are not retroactive unless required by law or beneficial to the user. Urgent legal or security changes and editorial corrections may take effect sooner. BeaPro gives a professional user at least 30 days' notice with specific reasons before ending the entire relationship, except for legally permitted urgent, repeated-breach or legal-obligation cases.
10. Professional-user data, ranking and treatment
Professional users can access profile, listing, payment, aggregate-contact, review and reputation data and request an export. Public content is removed after termination, while payment, security, dispute and mandatory records remain for disclosed periods. BeaPro has no own or controlled skill listings receiving preferential treatment and currently uses no additional affiliate distribution channels. The main ranking parameters and relative effect of paid Featured placement are explained under Search, ranking and Featured listings.
11. Availability, third-party services and force majeure
BeaPro takes reasonable measures to keep the platform available and secure but does not promise uninterrupted or error-free operation. Maintenance, updates, security incidents and outages of independent providers may temporarily restrict access. Cloudflare, MakeCommerce, email, banking, payment-card, communications and other external systems operate under their own terms; a link or integration is not a BeaPro warranty for that service. Where disruption affects a paid BeaPro service, the extension, replacement or refund remedies in section 4 and mandatory law apply. BeaPro is not liable for delay or failure reasonably outside its control, including natural disaster, armed conflict, authority action, widespread power, internet or cloud outage, cyberattack or labour dispute, only to the extent and for the period that the event prevents performance.
12. General contract terms
These Terms, the Privacy Notice, Listing Rules, information for the specific purchase and the order confirmation form the agreement for BeaPro services. If they conflict, mandatory law applies first, then specific checkout and order information, and then these Terms. Failure to enforce a right is not a waiver; an invalid term is severed or replaced by the closest lawful term and the rest remains effective. BeaPro may transfer the agreement in a reorganisation or transfer of the business or platform without reducing consumer guarantees; a user may not transfer an account or related rights without BeaPro's consent except where law permits. Terms intended by their nature to operate after termination survive. Legal notices may be sent to the account email and retained in the account on a durable medium.
13. Help and BeaPro social channels
Technical, account and payment questions should be submitted through the Help Centre or to support@beapro.lv; illegal or non-compliant content must be reported through the separate content-reporting form. Never send a password, complete payment-card details or an identity document in a support or social-media message. facebook.com/beaprolv and instagram.com/beaprolv are BeaPro's official external information channels, but use of Meta platforms is governed by Meta's terms and privacy policy. A social-media message does not replace a legal notice, content report, withdrawal notice or support request on BeaPro. The BeaPro website does not currently use Meta Pixel or another BeaPro-installed Meta cross-site advertising tracker.
Privacy notice
Controller: SIA BeaPro, unified registration No. 40203766696. Data-protection contact: privacy@beapro.lv.
We process account, profile, authentication, declared status and business-registration data; listings, learning requests, offers and images; selected communication channels; contact and reputation records; reviews, reports, appeals, consents, payment status, security logs and communications. Contacts are not public. For learning requests, only the learner may reveal the selected provider’s allowed contacts; the learner’s details are not automatically disclosed to the provider.
To understand whether the site is usable and where people need help, BeaPro records limited first-party interaction events such as a homepage visit, search, zero-result search and the start of publishing or registration. Search text is not stored; the technical visitor identifier is one-way hashed and reporting is used in aggregate.
Purposes and legal bases: providing accounts, listings and contacts — performance of a contract; security, fraud prevention, moderation, service improvement and defence of legal claims — legitimate interests; accounting, tax, law-enforcement requests and platform obligations — legal obligation; marketing and non-essential cookies — consent.
Principal processors are Cloudflare (hosting, database, private image storage, EU image-scanner infrastructure and Turnstile), Brevo (transactional email) and Maksekeskus AS/MakeCommerce (payments). Image classification uses a BeaPro-managed open-source model on Cloudflare infrastructure. Uncertain images remain private for a human decision. Data may also be shared with advisers and authorities where legally required. Request the current processor list from privacy@beapro.lv.
Payment processing is provided by the https://makecommerce.lv/ payment platform. Our company therefore transfers the personal data required to execute payments to the platform owner, Maksekeskus AS.
BeaPro does not receive or store full payment-card numbers, card security codes (CVV/CVC) or online-banking credentials. They are processed securely by MakeCommerce and the relevant bank or card-payment provider. BeaPro keeps only the order number, amount, currency, payment status and the payment provider's technical reference needed to activate the service, keep accounts, issue a refund or handle a dispute.
Some service providers may process data outside Latvia or the European Economic Area. In that case BeaPro relies on an applicable European Commission adequacy decision, standard contractual clauses or another safeguard permitted by the GDPR.
Retention: active-account data while the account operates; basic deleted-account data and security logs normally up to 24 months; legal and accounting records for statutory periods; rejected reports up to 3 years; consent evidence while active and up to 3 years after withdrawal. Longer retention may apply for disputes or legal duties. Deleted data leave the active system but may remain in private disaster-recovery copies until rotation: daily database backups up to 35 days, selected monthly backups up to 366 days, and deleted-image recovery copies up to 35 days. Backups are not used for ordinary operations; deletion requests are reapplied after a restore.
First-party interaction events are intended to be retained for no longer than 13 months unless a security incident or legal obligation requires a longer period.
You may access, correct or erase data, restrict processing, object, receive portable data and withdraw consent, and may complain to Latvia’s Data State Inspectorate. Automated text screening may approve, request changes to or reject content; image screening may clear it or keep it private for a human decision. The effect is limited to publication and is not a qualification or legality guarantee. The user receives the reason, notice of automation and an appeal route; a human decides the appeal.
For a support request we process the reply email, category, description, a safe internal page path, error reference, limited device and browser diagnostics and an optional screenshot. We use these data to handle the request, secure the platform and correct faults under contract-performance and BeaPro's legitimate interests. A screenshot remains private and is available only to an authorised administrator. Resolved or closed support requests and attachments are retained for up to 24 months unless longer retention is needed to establish, exercise or defend a legal claim.
The BeaPro website contains ordinary external links to the official Facebook Page and Instagram account. BeaPro does not load embedded Meta content, Meta Pixel or social-network cookies merely because someone visits BeaPro; after a link is opened, Meta processes data independently under its privacy policy. Do not send passwords, card details, identity documents or sensitive information through social media.
Listing and safety rules
- Describe clearly what you will teach, the duration, price, expected outcome and what is included.
- Do not publish discriminatory, sexual, violent, fraudulent, dangerous or illegal content, or offers involving weapons, drugs, counterfeits or other prohibited goods or services.
- Do not impersonate another person or use someone else’s images, logos, text or trade marks without permission.
- Medical, financial, legal, electrical, construction, transport, weapons, childcare and other regulated offers may be posted only with the required qualifications and safety measures.
- Violence is prohibited in animal training. Sports and active-leisure lessons must state risks, required equipment, insurance and age/health restrictions.
- Duplicates, keyword stuffing, misleading prices and artificial accounts may be restricted. The one-free-first-listing offer may not be bypassed using multiple accounts.
- A learning request must describe a skill and learning outcome, not ask for work to be completed. Phone numbers, email addresses, links and social contacts are prohibited in requests and offers. After selection, the learner may reveal only the provider’s permitted contacts and initiates contact; learner details are not automatically disclosed.
- A provider needs an active skill listing to submit an offer to a learning request. Otherwise the entered offer is retained for 24 hours while a listing is created or activated.
Review and reputation policy
After a lesson, the provider records the result. The learner may confirm without a review, confirm and publish one review, or dispute it. Publishing the review also confirms the lesson. After 72 hours without a response, BeaPro sends one reminder; silence does not confirm the lesson or increase reputation. Reviews are blocked during a dispute. Reviews must reflect genuine experience; purchased, exchanged, self-authored or retaliatory reviews and personal data are prohibited. A provider may publish one reply. BeaPro TOP requires at least 5 confirmed lessons, 5 published verified reviews, a 4.8 average and no active serious restriction.
Search, ranking and Featured listings
Search words, category and format first determine which listings match the filter. Matching listings with an active paid Featured upgrade appear before organic results and are clearly labelled. Within each group, providers with at least 5 published verified reviews appear first, followed by average rating, review count and listing recency. Payment does not affect review scores or BeaPro TOP and does not guarantee contacts, bookings or income.
Report illegal or non-compliant content
Identify the exact content, reason and supporting facts. We provide a reference, assess the report and notify the decision. A BeaPro restriction notice states the material facts, scope and duration where applicable, automation used, contractual or legal basis, and appeal route. Appeal from the decision notice or email support@beapro.lv; a human reviews it. Knowingly false reports are prohibited.
Right of withdrawal and model form
A consumer who buys a BeaPro digital listing or Featured service under a distance contract normally has a 14-day right of withdrawal. If the consumer expressly asks for performance to begin during that period, a proportionate amount may be payable for the part already supplied. If the service is fully performed with prior express consent and acknowledgement that the right will be lost, the withdrawal right may end.
To: SIA BeaPro, info@beapro.lv
I hereby give notice that I withdraw from the contract for: __________
Order date / number: __________
Consumer name and email: __________
Date: __________
For questions about these terms, contact info@beapro.lv. These terms do not limit mandatory consumer rights.